National Federation Funeral Directors
The National Federation of Funeral Directors was established as a professional, self-regulated body, committed to ensuring the highest possible standards from its industry members – including funeral directors, stonemasons, florists, humanist celebrants, and wake venues.
A Safe Hands Funeral plan lets you arrange and pay for your funeral in the future today. Taking out a guaranteed funeral plan with safe hands is a practical way of planning your future.
The Bereavement Advice Centre is a free helpline and web-based information service provided by ITC. They give practical information and advice and signposting on the many issues and procedures that face us after the death of someone close.
(Disclaimer; The NFFD Ltd. are in no way associated with the NAFD - National Association of Funeral Directors)
Widow's funeral scheme misery
A WIDOW fears she has been left thousands of pounds out of pocket following the closure of a York financial services firm’s offices.
Lynda Madden said that after her husband Noel became terminally ill last year, they paid thousands of pounds to Yorkshire Asset Protection for a funeral plan.
She said the firm assured them that the plan would be backed by national company Golden Charter and give them ‘complete peace of mind’ by paying for Noel’s funeral at a fixed cost.
But now, more than three weeks after his death from cancer, she fears she will be left picking up the total bill for more than £3,000 after the firm’s city centre offices in New Street closed down and staff stopped answering the phone.
Mrs Madden said she and her husband paid YAP £6,500 for funeral plans for both Noel and herself. “Noel had been ill for some years and knew he was terminally ill,” she said. “He wanted to ensure I didn’t have the additional stress of having to pay for the funeral when he died.
“After he died, we did manage to make contact with the firm and they said to go ahead with the funeral. But afterwards, we just couldn’t get hold of them. We tried ringing and emailing but got no response. I have been sent the bill by the funeral directors and am increasingly thinking I will have to pay it.”
Widow Lynda Madden, of Stamford Bridge, whose husband Noel died in July, is one of those most badly affected.
She said she had been told that unless she could recover her husband’s will from YAP, his death would be treated as intestate – as if there was no will, causing her great legal and financial difficulties.
But help has been offered to Mrs Madden by Mark Spencer, acting chair of the National Federation of Funeral Directors, who said funeral plan provider Safe Hands was prepared to offer her a free funeral plan for herself.
Mrs Madden said yesterday she was very grateful for both offers of help and would be getting in touch with both firms.
Plan your digital afterlife
What should happen to your photos, emails and documents when you stop using your account? Google puts you in control.
Not many of us like thinking about death — especially our own. But making plans for what happens after you're gone is really important for the people you leave behind. So as from April 2013, Google has launched a new feature that makes it easy to tell Google what you want done with your digital assets when you die or can no longer use your account. [Read More]
Losing as loved is an emotional and often traumatic experience, made worse by all the challenging and important decisions that need to be made when arranging a funeral. This is where the compassion, professionalism and community commitment of an approved funeral director can help to make such a difficult time just that little bit easier to bear.
To the consumer, choosing to use an NFFD approved funeral director or one of our registered subsidiaries (memorial stonemasons, florists, celebrants, etc) you can be sure that the service you will receive will be of the highest possible quality.
The Federation believes that every funeral director and associated ‘subsidiary’ business should belong to a recognised trade association or regulatory body. Doing so affords the public greater protection from potential rogue operators. All our members adhere to a strict Code of Practice (available to download here on our website) that sets the standards of conduct, quality of service, and value for money, that bereaved families can expect when they use an NFFD approved funeral director or service. The Code is regularly reviewed and updated to ensure it remains relevant in this ever-changing professional environment.
In our modern society, there is a greater willingness to discuss what we would like to happen when we die. Consequently, the Federation has seen a vast increase in the popularity of Safe-Hands pre-paid funeral plans, as more and more people seek to eliminate the financial burden their families might otherwise face. As the disparity between Social Fund access and rising funeral costs continues to grow, and as the average lifespan lengthens, it is an unfortunate fact that budgeting for a funeral by traditional means may no longer be sufficient to cover the costs. Not only are Safe-Hands funeral plans amongst the most affordable on the market, but they are only available through NFFD approved outlets.
To locate an approved funeral director in your area, please use our search facility.